This is a short clip showing the local operations of Mercado Global in Panajachel, Guatemala. We were surprised when we arrived on site, as we expected operations to be much larger. However, Mercado Global’s office here in Pana has only 3 permanent employees: Delia Mendoza, the Guatemala Operations Director, Elma Morales, who is responsible for coordinating woven productions, and Lidia Garcia, who is in charge of jewellery production. There is also an accountant working in this office, but only on a part time basis. The Mercado Global office coordinates production operations of many women cooperatives all over rural Guatemala. The staff is also responsible for sourcing raw materials and training the members of the women cooperatives. As you could imagine, this coordination process is very complex because of production taking place in remote locations. This represents a number of unique challenges which are non-existent in traditional production facilities.
